Truth

Does your fundraising subtext tell donors they matter, or that they don't?

What's the subtext of your donor-communications stream? That is, what's the overarching message they're getting, even though you might not be saying it out loud?

For many organizations, it's:

  • We've got this.
  • We're taking care of the problem.
  • You can partner with us if you like.

But for the really effective fundraisers, the subtext is more like this:

  • There's a problem.
  • We're looking for great people like you to help solve it.
  • Are are helping solve it!

This is the basis of donor love. The big message you communicate with them.

We'll show you how to change your subtext into one that thrills and involves donors -- and keeps them giving.

Program #104

Play: Does your fundraising subtext tell donors they matter, or that they don't? (right click or "save as" to save the file for later).

Or subscribe via iTunes here:

Time: 21:01

The upsides and downsides of holiday-based fundraising

Some of the strongest fundraising is connected to specific holidays.

Some of the most ineffective fundraising is also connected to specific holidays.

The special edition podcast will show you how to put holidays to work for you. And when not to do it at all.

Program #100 (!)

Click the link to play: The upsides and downsides of holiday-based fundraising, or right click and "save as" to save the file for later.

Or subscribe via iTunes here:

Time: 20:23

Fundraising under President Trump

How is fundraising likely to do during the Trump administration? We take a look. We believe it will mean very different things to different organizations. Find out what you can expect in the coming months and years. And what you can do to maximize revenue and donor engagement.

Program #96

Click the link to play: Fundraising under President Trump, or right click and "save as" to save the file for later.

Or subscribe via iTunes here:

Time: 13:40

Keeping donors vs. getting new ones -- how to balance

Ever been told Stop acquiring new donors until you've improved your retention rates? It's bad advice. We'll take a close look at the important dynamic between acquisition and retention and show you how to arrive at the right balance for your organization.

Program #92

Play: Keeping donors vs. getting new ones (right click or "save as" to save the file for later).

Or subscribe via iTunes here:

Time: 9:21

The 7 deadly sins of nonprofit storytelling

Here are seven common storytelling sins that make your story ineffective:

  1. It's about you, not your donor.
  2. It doesn't have conflict.
  3. The problem is too big.
  4. It's a story about success, not need.
  5. It's over-written.
  6. It's too hard to read.
  7. It's aimed at the wrong audience.

This podcast is a preview of the presentation we'll be making at the Nonprofit Storytelling Conference, November 12-13 in Seattle. Seats are filling up fast, but there may still be room for you!

Program #84

Play: The 7 deadly sins of nonprofit storytelling (right click or "save as" to save the file for later).

Or subscribe via iTunes here:

Time: 25:40

Are you Yoda or Batman to your donors?

Imbatman

There are two fundamentally different approaches fundraisers can take to their donors: One stays in the background and empowers the donor to be the hero. The other stands in front and tells the donor to be a good side-kick -- keeping the hero label for himself.

One of these raises a lot more money than the other. Do you know which? And do you know which of them you are?

Program #76

Play: Are you Yoda or Batman (right click or "save as" to save the file for later).

Or subscribe via iTunes here:

Time: 8:17

Letter from a disgruntled donor

A donor writes a letter to the president of the organization. It's an articulate critique of what the donor dislikes about their fundraising: It's simplistic, repetitious, and emotional. What do you do? What do you say? We read an actual letter from a real donor and talk through the right -- and wrong -- response. There's a disastrously bad response that many organizations make to letters like this. There's also an affirming, correct, and revenue-enhancing response.

Program #70

Play: Letter from a disgruntled donor (right click or "save as" to save the file for later).

Or subscribe via iTunes here:

How to learn when you can't test

Everyone knows that direct-response testing is the path to the truth in fundraising. There's just one problem: The large majority of nonprofit organizations cannot do direct-response testing. Their quantities are too small and/or they don't have the budget to pay for testing.

Here are three ways to learn the right things to do when you can't test:

  1. Read books about fundraising.
  2. Read blogs about fundraising. (See our blogroll over there to the right for some of the best fundraising blogs.)
  3. Donate to larger national organizations so you can observe how they do it.

Program #63

Play: How to learn when you can't test (right click or "save as" to save the file for later).

Or subscribe via iTunes here:

Time: 13:22

Donor Retention, Part 1: 5 Reasons Donors Leave

Donor retention is down across the fundraising industry. Here are five of the most common causes of donor attrition -- and what you can do to overcome them:

  1. Poor receipting
  2. Not enough communication
  3. Not enough reporting back
  4. Online and offline communications out of sync
  5. Acquisition and cultivation out of sync

The good news: You can change each of these attrition-driving things!

Program #57

Play: 5 Reasons Donors Leave (right click or "save as" to save the file for later).

Or subscribe via iTunes here:

Time: 23:36

Roger Craver says so, and he knows

In this not-to-be-missed interview, fundraising legend and co-editor of The Agitator discusses donor retention, the importance of social media in fundraising, and how things have changed in our profession over the years. This discussion will fill your brain with ideas. Note: somewhat salty language!

Program #51

Play: Roger Craver says so (right click or "save as" to save the file for later).

Or subscribe via iTunes here:

Time: 33:16


Jeff Brooks is creative director at TrueSense, the growing, innovative fundraising agency for organizations that care about donors. Steven Screen is co-founder of The Better Fundraising Company, and a past winner of the Direct Mail Package of the Year award from FundRaising Success magazine, which surprisingly led to him getting fired. Between them, they have nearly 50 years of experience helping excellent nonprofits raise money for their causes. That's a lot of years, but they aren't all that old, really. Yet.




      

      


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